User Guide
Payment Method
Our site accepts the following payment methods:
Credit card
Payment can be made with VISA, MasterCard, AmericanExpress and JCB brand cards.
Google Pay
If you are using Google Chrome, you can make payments using your Google Pay account.
On the payment screen, select Google Pay from Express Checkout.
Apple Pay
On your iPhone, iPad, or Mac, you can use Apple Pay to make payments on the web in Safari.
On the payment screen, select Apple Pay under Express Checkout.
About delivery and shipping charges
Delivery company: Sagawa Express or Japan Post
Delivery time: Ships within 10 to 20 business days from order (excluding weekends and holidays)
Shipping fee: Nationwide flat rate shipping fee 700 yen
Shipping is free for orders over 10,000 yen.
- In the case of remote islands, a relay fee may be charged separately, in which case we will contact you before shipping.
- Please note that in some cases, we may change the shipping company to a comparable carrier without prior notice.
Cancellation Policy
Please note that we cannot generally accept cancellations of orders after they have been shipped.
For cancellations before shipment, please contact us using the inquiry form.
Return and exchange conditions
If you contact us within 7 days of receiving the product, we will exchange it for a new product only if the product is defective or damaged upon receipt.
Please note that we will cover the return shipping costs for products that are defective or damaged upon receipt.
*The listed sizes are basically measured flat, so there may be some slight errors.
*Overseas products may not have as strict product standards as Japanese products, and the sewing and construction may be poorly done.
*Depending on your monitor or display environment, the color and texture of the actual product may differ from what you see on your screen.